так мне вернут деньги?

заказала вещи в США, некоторые позиции магазин отклонил, так как они были распроданы. Обидно что я за них заплатила картой, скажите, что они имеют ввиду в своем письме? Деньги мне вернут?

Hello Anna,

I understand that it is frustrating to select an item only to find that your size or preferred color is no longer available, and I want you to know that we do our best to keep our sites updated as our intent is to completely fulfill every order. However, when we have a large sale or a particularly popular item, due to the volume of orders that are placed simultaneously, inventory can be depleted before orders are fully processed. We sincerely apologize for any inconvenience or frustration that this caused you, but we are not going to be able to fulfill your order for these canceled items.

As we only charge when an item ships, please be assured that you were never charged for these items, and any pre-authorization (temporary hold) will drop off within a few days.

I hope this resolves any questions that you had, Anna.